Scan qr code shown in the picture or go to https://bookla.app.link/sEHbiYpJecb, download app on your phone and book your desired time for mountain visit 1. When you make a reservation and payment for the first time in the app, it is necessary to register your account. After successful registration, you can register your payment method and make a reservation by paying for it in app (using a credit card, Google Pay or Apple Pay) or at the Milzkalns box office. 2. The reservation is confirmed when all the steps have been completed and the message "Registration confirmed" appears in the app. 3. If you want to make sure that the reservation has been made, go to the "Notes" section at the bottom of the application, where you will find all your active reservations. If you do not see your reservation - it is not made. 4. Invoice are sent to the e-mail only if the mountain reservation was made, paying for it immediately using the app. 5. If the reservation is made, you will receive 2 reminders about the mountain visit - 24 and 1 hour before the reservation time. If you understand that you will not come, please cancel your reservation on time to allow others to visit the mountain! - If you cancel your reservation at least 3 days before the visit, you will receive a full refund, except for the commission (5% - minimum 0.50 euros) - If you cancel your reservation 3 days to 3 hours in advance, you will receive 50% of the reservation amount. - If you cancel your reservation less than 3 hours before the visit, unfortunately the money will not be refunded, but the opportunity for another visitor will appear. (Cancellation policy can change. Please note the cancellation policy when booking) 6. From February 8 children under 7 years also have to book a visit to mountain, as well as buy skipass, according to the price list for children under 12 years of age. In order to receive the desired discount, it is necessary to choose the right ticket types when booking the service. When you arrive to Milzkalns, open the "Booking" section in app, press "QR code" and give QR code to cashier to scan. We invite you to add your payment method in the app before booking, in the section "Profile" - "Payments" App uses the Stripe payment system, which ensures the security of the payment process and complies with the Paymment Card Industry Data Security Standard (PCI-DSS) standards. Bookla does not store credit card details. All data is processed in the Stripe system.